Before you start, make sure you have your Multiscloud website link and your Username and password to access the website. If you do not have this information, you can always email us at support@multiscloud.com or call us at 281-864-0220.

Send a Fax

1. Sign into your Multiscloud website.
2. Click on the Applications tab located on the top black bar.
3. Click on Fax server in the drop-down menu. This will take you to a new page were you will be able to see your Fax.
4. Under the Tools category, you will see 4 options New, Inbox, Sent, and Log.
5. Click on New to send a new fax. In this menu only two columns are required to send a Fax: Fax Number and Fax File(s).
6. In the Fax number section type the number you would like to send the fax to and click the plus button. (Here you can add multiple fax numbers to send at once).
7. In the Fax File(s) section click -Choose Files- to select the file you want to send. (Please note that you can only send Pdfs and Jpgs file types).
8. Lastly, Click send in the upper right corner. You will also get an email confirmation if sent successfully.
9. If you are curious about the other options, they are used to include a cover page for your faxes and can be further explained in our Send a Fax with Cover Sheet Guide.

View a Fax

1. Sign into your Multiscloud website.
2. Click on the Applications tab located on the top black bar.
3. Click on Fax server in the drop-down menu. This will take you to a new page were you will be able to see your Fax.
4. Under the Tools category, you will see 4 options New, Inbox, Sent, and Log.
5. Click on Inbox. In this menu you will see all faxes sent to you. If you click on the fax you want to view, it will automatically download, and you will be able to view what was sent. You will also get an email notification when a fax is sent to you.

View Sent

1. Sign into your Multiscloud website.
2. Click on the Applications tab located on the top black bar.
3. Click on Fax server in the drop-down menu. This will take you to a new page were you will be able to see your Fax.
4. Under the Tools category, you will see 4 options New, Inbox, Sent, and Log.
5. Click on Sent. In this menu you will see all faxes you have sent and to who they were sent to. You can also click on the Pdf button and download your sent fax to view it.